At Acctive Systems Ltd we pride ourselves on offering unrivalled maintenance and support for all the systems we provide. We operate a nationwide care programme which consists of a central database linked to a team of engineers, 24/7/365 emergency response and periodic preventative maintenance visits. Our preventative maintenance contract ensures that your security system remains in full working order and that any upgrades available are implemented in a structured and coordinated way.
We successfully complete 99.6% of our scheduled maintenance visits on-time.

Acctive offer varied levels of maintenance and callout contracts. Each contract can be tailored to meet individual client requirements. Our team of field engineers are fully trained in all aspects of the security products we supply giving them the knowledge to successfully tackle any situation which may arise.

Following the installation of your security solution or take-over of your maintenance contract the details of the system are entered onto our central database. Acctive’s team of field engineers located throughout the country are linked to this database at all times via hand-held PDA’s which gives them all the information they need to know about your system on-the-spot such as its specification, technical drawings, service history and maintenance schedule.

Within the company the different departments utilise various software packages to ensure that we provide an unsurpassable level of service to the customer. These include:

  • Mentor Contract Administration and Service History (CASH) software for Windows
  • Leversedge Lunar vehicle tracking system
  • Honeywell FVMS remote monitoring software
  • AutoCAD design package
  • CorelDraw design package

We supply blue chip, Government and leading public sector companies, as well as small community-based businesses with state of the art electronic security solutions and services. Choosing Acctive to be your provider gives you the reassurance of using an outstanding company who will consistently deliver everything that you require.